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Report a problem with a bollard

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- Overview
- Report a problem with a bollard


Issues with bollards in Gateshead should be reported to us. This includes both lit bollards and reflective bollards, as well as verge markers.

Common problems include bollards knocked over and faulty lights.

Report a problem with a bollard

Please give as much information as possible about the location of the problem, you can also provide a photo to help us locate it.

Report a problem with a bollard or verge marker

Alternatively, you can call our customer service team on 0191 433 7000.

We aim to investigate all reports as soon as possible to try to resolve them within 10 working days. Depending on the nature of the problem some repairs can take longer.

Faults that are classed as more serious will be inspected within 24 hours. 

If the problem is considered a health and safety risk, we will make the area safe as soon as possible. includes using temporary measures to prevent accidents before we can fix the issue.