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Benefits

You can apply for most of the benefits mentioned in this section online. If you want to go online, but either don't have a computer or would benefit from some support as you make your claim, you can come to the benefits online area next to the cashiers on the ground floor of the Civic Centre. This service is available Monday to Thursday 8.45am to 4.30pm and Friday 8.45am to 4pm. If you can't use a computer at all, or have reading or learning difficulties, phone us on 0191 433 4646.

You must tell us about any changes in your circumstances that have happened since you applied, or while you've been receiving benefit. If you or your partner is approaching state pension age then please read our Housing Benefit guidance for mixed age couples.

Benefits: report a change in circumstances
An image relating to Housing Benefit
Information about Housing Benefit and how to apply.
An image relating to Council tax support
Information about Council Tax Support and how to apply.
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See how much Housing Benefit and Council Tax Support you could claim.
An image relating to Local Crisis Support
If you are on means tested benefits you may be entitled to crisis support via the Local Discretionary Payment Scheme.
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Universal Credit replaces individual benefits with a single monthly payment.
An image relating to Discretionary Housing Payments
If you are struggling financially, get advice and apply for help with your rent.
An image relating to Challenge a benefit decision
Find out how to challenge a decision about your Housing Benefit or Council Tax Support.
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How to report benefit fraud in Gateshead in confidence.
An image relating to Education benefits
Find out about free school meals and school transport for your children.

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