Bulky household waste collection is a chargeable service when you have rubbish that is too big for your bin.
Arrange a bulky waste collection
We are temporarily only taking online bookings for this service.
We are only carrying out external itemised collections. We are not taking bookings for clearances or removal of any items from within your home, garage or any other building.
There is a minimum charge of £16. The total price will depend on the volume and type of items to be collected. Items are categorised on size, weight and material.
See below for a selection of items we collect, or download a full list of items [87.84KB].
|£42 each||£8 each||£2 each|
|Bathroom suite||bed divan / frame||Chair (computer/desk)|
|Bar counter||Carpet||Chair (dining)|
|Bricks (approximately 25)||Chest of drawers||Coffee table|
|Garage door||Mattress (king, double or single) Each mattress counts as one item||Garden table (small)|
|Patio doors (x2)||Sofa||Headboard|
|Paving stones/flags (up to 10)||Television||Household rubbish - bag|
|Shed (dismantled)||Wardrobe (dismantled)||Hoover / vacuum cleaner|
|Snooker / pool table (full size)||Fridge / Freezer||Microwave|
Collection dates can vary but are usually between 2 and 10 working days. During bank holidays, this could be longer due to staff leave. Please take this into consideration when requesting a collection.
Collections take place between the hours of 7.30am and 3.30pm. On your collection date all items must be placed outside as close to the edge of your property as possible by 7.30am. You must ensure that the items are easily accessible and are not obstructed by or containing items you have not asked us to collect. When you arrange your collection you must provide us with a list of the items you wish to be collected.
Please note that items due for collection must not be placed outside the boundary of the property before 7:30 am on the day of your collection. Items left at any other times will be considered as fly tipping and enforcement action will be taken.
If any of these conditions are not met, another chargeable collection will apply. Any changes must be made at least 2 working days before the collection. Refunds will not be given after this time.
If we can't collect your items due to circumstances beyond our control we will contact you to re-arrange your collection.
Cancelling a bulky household waste collection
As long as you give us at least two working days notice before the arranged collection date, a full refund will be offered.
Will you collect items that are inside of my house or flat?
We are not carrying out any collections or clearances from inside any properties at this time.
Household waste and recycling centres
Furniture, soft furnishings and small electrical appliances can be donated to Foundations Furniture, Gateshead. Please note that donated items must be clean, safe to use and in a reasonable condition.
We have two household waste and recycling centres where you can take a variety of waste and recycling items which are open seven days a week.
Other waste collection services
You must dispose of your waste properly. If you choose to use a privately operated waste collection service, you must ensure that the person or company is an authorised waste carrier. You should ask to see the waste carrier licence - this is the size of a credit card and will show their registration number, starting 'CBDU' followed by a number. You should also make sure that a waste transfer note is obtained and kept when the waste is collected.
You can check that a person or company holds an upper tier waster carrier licence on the Environment Agency website.