Bulky waste

Bulky household waste collection is a chargeable service when you have rubbish that is too big for your bin.

Arrange a collection

Please complete our form to get a quote for your items and arrange your collection.

Request collection

Prices

There is a minimum charge of £16. The total price will depend on the volume and type of items to be collected. Items are categorised on size, weight and material.

See below for a selection of items we collect, or Icon for pdf download a full list of items [87.84KB].

£42 each£8 each£2 each
Bathroom suitebed divan / frameChair (computer/desk)
Bar counterCarpetChair (dining)
Bricks (approximately 25)Chest of drawersCoffee table
Garage doorMattress (king, double or single) Each mattress counts as one itemGarden table (small)
Patio doors (x2)SofaHeadboard
Paving stones/flags (up to 10)TelevisionHousehold rubbish - bag
Shed (dismantled)Wardrobe (dismantled)Hoover / vacuum cleaner
Snooker / pool table (full size) Microwave
  Television stand
  Vacuum cleaner

You will be given a collection date once you request a collection. Please note that collection dates can vary between 2 and 10 working days. Please take this into consideration when requesting a collection.

Collections take place between the hours of 7.30am and 3.30pm. On your collection date all items must be placed outside as close to the edge of your property as possible by 7.30am. You must ensure that the items are easily accessible and are not obstructed by or containing items you have not asked us to collect. When you arrange your collection you must provide us with a list of the items you wish to be collected.

If any of these conditions are not met, another chargeable collection will apply. Any changes must be made at least 2 working days before the collection. Refunds will not be given after this time. 

If we can't collect your items due to circumstances beyond our control we will contact you to re-arrange your collection.

Cancelling a bulky household waste collection

As long as you give us at least two working days notice before the arranged collection date, a full refund will be offered.

Will you collect items that are inside of my house or flat?

If you require items to be removed from inside your property we will arrange for a disclaimer form to be posted or emailed to you. Once the disclaimer has been completed and returned, we can make arrangements for the items to be collected. To arrange a collection from inside a property, please contact Customer Services on 0191 433 7000.

What happens if we need to send a supervisor to your premises?

In some instances, for example a garage clearance or the removal of a very large or heavy item, we may be unable to make an assessment over the phone. If this is the case we will make arrangements for a supervisor to visit your property and give a quotation for the removal of the item(s). Once the quotation has been provided, you can then make the payment and removal arrangements will be made.

There will be a minimum call out charge of £30 for the visit of the supervisor. This charge will be deducted from the cost of the removal of the items should you choose to proceed. Please contact Customer Services on 0191 433 7000 to request this service.

Household waste and recycling centres

Furniture, soft furnishings and small electrical appliances can be donated to Foundations Furniture, Gateshead. Please note that donated items must be clean, safe to use and in a reasonable condition.

We have two household waste and recycling centres where you can take a variety of waste and recycling items which are open seven days a week. 

Contact us

Customer Services
Civic Centre
Regent Street
Gateshead
NE8 1HH

0191 433 7000
customerservices@gateshead.gov.uk

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