Pick a service area below to see our most common online services or to complete an enquiry form. Selecting the service area makes sure your enquiry is sent to the right team straight away. If you are unsure which to choose, please use the general enquiry form.
Please only report your enquiry or issue to us once.
If you cannot find what you are looking for, please use the general enquiry option below to log a request or call 0191 433 3000 to speak to a Customer Services Advisor.
- Bins and recycling
- Births, deaths and marriages
- Building control
- Business and licensing
- Care and health
- Council Tax
- Emergencies and community safety
- Environmental issues and parks
- Housing contact us - council housing
- Housing contact us - private housing
- Jobs and employment
- Leisure and culture
- Parking, roads and transport
- Schools, learning and childcare
- Your council and elections