Benefits support and advice
We have a number of teams who provide advice, guidance and support across welfare benefit and housing concerns.
Housing Benefit and Council Tax Support
We can offer advice on how to claim, check you're claiming your full entitlements, and help you claim for any new or increased benefits.
0191 433 3677
Benefit Enquiry Office, Civic Centre, Regent Street, Gateshead, NE8 1HH
Debt and housing support advice
0191 433 6161
More about the help available from housing advice and support
Vet bill assistance
The People's Dispensary for Sick Animals (PDSA) offers free veterinary care for cats, dogs and other small pets when owners cannot afford private vet bills.
You must contact the PDSA to register for this service. They will contact us with your permission, so we can confirm your eligibility. You do not need to come and see us to get a copy of your benefit letter.
Discretionary Housing Payment
In certain circumstances you can apply for a discretionary housing payment to help towards your rent.
Gateshead Council benefits calculator