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Benefits support and advice

We have a number of teams who provide advice, guidance and support across welfare benefit and housing concerns.

Housing Benefit and Council Tax Support

We can offer advice on how to claim, check you're claiming your full entitlements, and help you claim for any new or increased benefits.

Contact us

0191 433 3677
Benefit Enquiry Office, Civic Centre, Regent Street, Gateshead, NE8 1HH

Debt and housing support advice

Contact us

0191 433 6161

More about the help available from housing advice and support

Vet bill assistance

The People's Dispensary for Sick Animals (PDSA) offers free veterinary care for cats, dogs and other small pets when owners cannot afford private vet bills.

You must contact the PDSA to register for this service. They will contact us with your permission, so we can confirm your eligibility. You do not need to come and see us to get a copy of your benefit letter.

Discretionary Housing Payment

In certain circumstances you can apply for a discretionary housing payment to help towards your rent.

External links

Age UK Gateshead


Gateshead Council benefits calculator

DWP Homepage

Citizens Advice Gateshead


National Debtline

Sight Service Gateshead

Shelter (Newcastle)

GOV.UK report loan sharks