Benefits support and advice
We have a number of teams who provide advice, guidance and support across welfare benefit and housing concerns.
Housing Benefit and Council Tax Support
Citizen Advice Gateshead can offer advice on how to claim, check you're claiming your full entitlements, and help you claim for any new or increased benefits.
Telephone number - 0808 278 7902
Email address - firstname.lastname@example.org
The Davidson Building
Financial advice for council tenants
0191 433 6161
Debt Advice Service
We deal with issues ranging from a small debt with one creditor to multiple debts with several creditors.
We can help with:
basic debt advice
negotiating with creditors to minimise future payments
insolvency solutions ranging from Debt Relief Orders to bankruptcy
We will explain all the options available and help you to plan a tailored debt management solution.
0191 433 6165
Vet bill assistance
The People's Dispensary for Sick Animals (PDSA) offers free veterinary care for cats, dogs and other small pets when owners cannot afford private vet bills.
You must contact the PDSA to register for this service. They will contact us with your permission, so we can confirm your eligibility. You do not need to come and see us to get a copy of your benefit letter.
Discretionary Housing Payment
In certain circumstances you can apply for a discretionary housing payment to help towards your rent.