Tell us your views

Tell us what you think about social care services in Gateshead. You might want to compliment someone who has helped you, suggest ways we could do things better or make a complaint.

We will use comments to;

  • find out what is or is not working well 
  • improve processes 
  • improve service delivery 
  • review our services and procedures. 

There are separate complaints and compliments procedures for social care services. There is a Icon for pdf Children and Families procedure [171.96KB] and an Icon for pdf Adult Social Care procedure [60.01KB].

If you want to make a general complaint visit our Guidance for general Social Care complaints
 

Contact us

Social Care Customer Services
Care, Wellbeing and Learning
Civic Centre
Regent Street
Gateshead
NE8 1HH

Include a daytime phone number so we can contact you.

enquiries.cbs@gateshead.gov.uk
0191 433 2692 (9am-5pm)

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