Out of hours emergency contacts
Only phone the numbers on this page in a genuine emergency.
When there is an immediate threat to health or safety you need to contact the Police, Fire Brigade or Ambulance Service.
In an emergency, dial 999 or 112.
| Service | Contact details |
| Accident and emergency (A&E) | An A&E department will treat serious injuries and sudden illness. If it is not an emergency then you should visit a local pharmacy, contact your local doctor (GP) or NHS Direct (opens new window). Gateshead Emergency Department (A&E) |
| Anti-social behaviour or other incidents not classed as an emergency | Northumbria Police (opens new window) 03456 043 043 |
| Dentists and doctors surgeries | In an emergency, you can usually call your local surgery for a recorded message explaining how to contact the doctor or dentist on duty. If you are not registered with a doctor or dentist, you can use the NHS website (opens new window) to find your local GP, urgent care services, general health advice and information. |
| Extreme weather / flooding | Advice and information on floods and flood warnings, Floodline (opens new window) 0845 988 1188. Or Environment Agency (opens new window) 0800 807 060. |
| Fire Brigade | Dial 999 or 112 in an emergency. Local fire officers can provide helpful advice about fire safety. For details of your Local Fire Safety Office (opens new window), contact Tyne and Wear Fire and Rescue Service or call 0191 444 1500. |
| Homelessness | If you are homeless and need accommodation tonight, contact our 24 hour freephone number 0800 953 7112 or 0191 433 3174. If you are homeless or at risk of homelessness and do not require accommodation tonight, contact the Housing Solutions Service during office hours on 0191 433 3174 or at housingadvice@gateshead.gov.uk Our office hours are: |
| Household emergencies | If your power supply is interrupted contact Northern Powergrid (opens new window) or call 0800 668 877. If you smell gas anywhere, either in the house or in the street contact National Grid (opens new window) or call 0800 111 999. For water and sewerage services contact Northumbrian Water (opens new window) or call 0345 733 5566. |
| Housing | We're responsible for repairing and maintaining council properties. There is a repair category system with response time targets for various types of repair. The response times take into account danger and inconvenience. Report a repair or call 0800 408 6008. |
| Social care | The Emergency Duty Team provides an emergency social care service to anyone living in Gateshead who needs help outside office hours, at night, weekends and bank holidays. Call 0191 477 0844. |