If you cannot find what you're looking for below, visit the benefits service for more options.
Only report your enquiry or issue to us once.
If you are unhappy with a benefit decision, there is a formal process you must follow to challenge a benefit decision, rather than making a complaint.
If you cannot find the information you need send an email to submit an enquiry or if you would like to speak with someone then call 0191 433 4646.
