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New safety procedures for appointments

Our pest control service has reopened and we are now taking bookings, with some new coronavirus (COVID-19) safety measures in place.

You should not book if any member of your household:

  • has tested positive in the last 14 days
  • is waiting for results of a coronavirus (COVID-19) test
  • is showing any symptoms of coronavirus (COVID-19)
  • is currently self-isolating

Cockroaches are recognised by their long antennae, oval shaped bodies and rapid walk.

There are two main types in the UK, the German cockroach and the Oriental cockroach.

If you have a cockroach problem:

We recommend that you have a professional treatment carried out. 

The price for residential pest control is £100.50

Business prices start from £97.50

Book an appointment

Alternatively, you can call us on 0191 433 7000 to arrange treatment.

What happens at your appointment

On our first visit, the pest control officer will do some routine checks of the premise to identify where the cockroaches are and how they will be treated.

After this, the officer will lay a powder, gel or sticky trap depending on the infestation. They will then give you some advice on how to prevent the problem, which may include making repairs.

Finally, they will then arrange a follow-up appointment for the next week so they can check the poisons and whether they have solved the pest problem.

The pest control officer may need to visit several times after your initial appointment to make sure the pests are gone. If they still haven't gone, you may need to book and pay for additional treatment.


We don't recommend that you use DIY treatment as it can be dangerous to the environment, yourself, children and pets.

How to prevent a cockroach problem

The best way to get rid of cockroaches is to deny them of food, water and shelter.


  • Store dry foods in sealed containers
  • Rinse cans and bottles before putting them in recycling bins
  • Clear all spillages
  • Remove pet food and litter trays before bed
  • Varnish or paint wood shelves to seal them
  • Seal cracks or gaps in walls


  • Leave liquids in sinks or buckets
  • Leave food sitting out
  • Let rubbish build up
  • Use DIY treatments

Why cockroaches are a problem

When cockroaches forage for food and water, they often contaminate food - as well utensils and preparation surfaces.

Not only do they leave a horrible smell, but the diseases they spread can cause food poisoning.

For businesses, mice problems can harm reputation and can lead to investigation or closure if the proper procedures are not in place to ensure premises are pest free.

Book an appointment

You can book an appointment with our professional and experienced pest control officers online or by calling our customer service team on 0191 433 7000.

Our customer service line is open:

Monday to Thursday: 8.30am to 5pm
Friday: 8.30am to 4.30pm

Book an appointment

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