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New safety procedures for appointments

Our pest control service has reopened and we are now taking bookings, with some new coronavirus (COVID-19) safety measures in place.

You should not book if any member of your household:

  • has tested positive in the last 14 days
  • is waiting for results of a coronavirus (COVID-19) test
  • is showing any symptoms of coronavirus (COVID-19)
  • is currently self-isolating

Silverfish, often known as bristletails, are silver cigar-shaped insects that are about 12mm long. They are often mistaken for their cousins, firebrats, who can also be controlled by the same methods.

They are usually found in damp areas and are only active at night.

If you have a silverfish problem:

We recommend that you have a professional treatment carried out. 

The price for residential pest control is £56.70

Business prices start from £97.50

Book an appointment

Alternatively, you can call us on 0191 433 7000 to arrange treatment.

What happens at your appointment

On our first visit, the pest control officer will do some routine checks of the premise to identify where the silverfish are and how they will be treated.

If the silverfish are in a dry area, our pest control officer may lay down a powder or insecticide. However, if they are present in a wet area or wet room, then they will often suggest controlling the temperature and humidity.

They will also advise you to seal up any cracks or holes in the room.

Usually it will only take one visit to sort the issue as the treatment lasts for 12 weeks. A follow up can be arranged if needed


We don't recommend that you use DIY treatment as it can be dangerous to the environment, yourself, children and pets.

How to prevent a silverfish problem

Silverfish thrive in damp conditions and tackling this is the main way to prevent or control them.


  • Seal up any gaps and entry points
  • Keep food in sealed containers
  • Ventilate damp areas

Why silverfish are a problem

Overall, silverfish won't do much harm to your home - although they are known for damaging paper.

Most people want to get rid of silverfish for hygiene reasons, as they get trapped in baths, basins and chinaware.

Book an appointment

You can book an appointment with our professional and experienced pest control officers online or by calling our customer service team on 0191 433 7000.

Our customer service line is open:

Monday to Thursday: 8.30am to 5pm
Friday: 8.30am to 4.30pm

Book an appointment

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