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Bed bugs

Bed bugs are small brown bugs that look like discs. They measure around 6mm in length when fully grown but are almost undetectable when they are young.

They usually get introduced to buildings through second-hand furniture, luggage, bags and clothing.

If you have a bed bug problem

We recommend that you have a professional treatment carried out. 

The price for residential pest control is £110.70.

Business prices start from £97.50.

Book an appointment

Alternatively, you can call us on 0191 433 7000 to arrange treatment. Our customer service line is open Monday to Friday, 8am to 5pm.

What happens at your appointment

On our first visit, the pest control officer will do some routine checks of the premise to identify where the bed bugs are and how they will be treated.

After this, the officer will let you know what preparation you need to do to get the building ready for treatment.

They will then arrange a follow-up appointment for the next week where they will begin treatment, using an appropriate insecticide.

The pest control officer won't usually need to visit again as the poison lasts for 12 weeks. A follow up appointment can be arranged if necessary.


We don't recommend that you use DIY treatment as it can be dangerous to the environment, yourself, children and pets.

How to prevent a bed bug problem

It can be hard to prevent a bed bug problem as it is often down to bad luck that you get an infestation. However, you can reduce your chances by following some simple steps.


  • check for signs of bed bugs before staying or moving into accommodation
  • wash clothes at 70c for one hour
  • tumble dry clothes for 60 minutes at 70c
  • freeze delicate materials for 24 hours


  • buy second-hand furniture without thoroughly checking it
  • use DIY treatments

Why bed bugs are a problem

Bed bugs feed on the blood of a human host, although they can survive for up to a year without feeding.

Their bites cause red and itchy lumps, which for some people can become a severe rash. This can have an impact on your sleep and stress levels.

For businesses, bed bug problems can harm reputation and can lead to investigation if the proper procedures are not in place to ensure premises are bug free.