Homecare
Homecare is when you ask a care worker to visit you in your own home to help you with your personal care and some practical household tasks. This support can help you stay independent for as long as possible. You can arrange this yourself, or ask us to arrange support for you.
This help could include:
- getting in out and out bed
- bathing
- dressing
- feeding
- extra support to help you live at home as independently as possible.
How homecare works
To ensure a more consistent and familiar service, Gateshead has been divided into nine subzones. Each of these subzones has a dedicated care provider, meaning that carers assigned to your area will be more familiar to you, helping to build continuity and trust. This structure will also enhance communication and make it easier to adapt to your individual needs and preferences over time.
Map of areas and providers
| Provider | Zone |
|---|---|
| Hales | 1A |
| DK Homecare | 1B |
| Perfect Care | 2A |
| Human Support Group | 2B |
| Comfort Call | 3A |
| Boomerang | 3B |
| Care Quality Services | 4A |
| Dale Care | 4B |
| Calderdale | 4C |
You can also check who the commissioned care provider in your area is by using our online tool:
Find my commissioned care provider
For independent advice on arranging personal care you can visit the Age UK website (opens new window) or contact the Gateshead branch (opens new window).
The NHS (opens new window) also provide information and advice on arranging support in your own home.
You can search for home care agencies in your area using the Care Quality Commission website (opens new window).
View information about our Domiciliary Care and PRIME service
Contact Adult Social Care
There are many ways to contact the adult social care team, both online and over the phone.
We encourage people who can contact us online to do so, as it helps to free up phone lines for emergencies or for those who don't have access to or the skills to use computers.