Adult Social Care Local Account 2023/24

We want to make sure adults receiving support and professionals working with Gateshead have a say in their lives and opportunity to provide feedback. These are some of their views.

"It is this mix between keeping people independent as best as they can be, and yet, having this element of being there in case something happens, and that care. And that is reassuring for both the people living here, and for their family."

*Evaluation feedback from families at Watergate Court

"I just wanted to say how impressive the work you are doing is. It's fabulous! Really great evidence of a rigorous and system wide effort to get this work embedded in your area."

"C is worth her weight in gold. She was just so understanding and empathetic of a very difficult home situation and was somehow able to still make everything so straightforward and understandable to people who are not privy to the social care system. She was an absolute star."

*Compliment [Localities Team]

"I really enjoyed my time living at the Whickham flats but I really wanted a dog. I am happy in my new flat which has a yard and means I can have a dog of my own instead of walking other peoples."

*Direct feedback from young woman