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Care Call (Community Alarm) payments

You will need

  • your customer number or invoice number
  • a credit or debit card

Pay your Care Call (Community Alarm) invoice

Other payment options

Payments in person suspended

Please be aware that due to the current coronavirus situation all payments in person have been suspended. 

By phone

Phone 0191 433 7000 quoting your reference number and your card details.

By cheque

Payable to Gateshead Council. Write your account reference number on the back of the cheque and post to:

Finance and ICT Services, Civic Centre, Regent Street, Gateshead, NE8 1HH. 


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