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Service disruptions and updates

Monday 19 July

To protect the health and wellbeing of our staff and residents, we will be continuing with many of our current safety measures and adapted ways of working despite most legal restrictions being lifted.

Find out more about Gateshead Council services from 19 July.


Friday 16 July

Dunston Leisure Centre is currently closed due to a confirmed case of Covid-19. It will reopen on Monday 19 July.

Saltwell Towers is closed due to Covid-related staff shortages on Friday 16 July and Sunday 18 July.


Monday 12  and 19 July

Leisure Services

The swimming pools at Gateshead Leisure Centre will reopen on 12 July, followed by the pools at Birtley Swimming Centre and Heworth Leisure Centre on 19 July. Pre-booking is essential and bookings can be made up to seven days in advance. The swimming pools at Dunston Leisure Centre are already open for bookings. 

Full details of the phased reopening of our leisure centres can be found on the GO Gateshead website.


Tuesday 15 June

Social distancing measures

Following yesterday's Government announcement, and the decision to extend lockdown restrictions, the removal of social distancing measures in centres across the borough has been postponed.  In line with the current national position we are now planning to carry out the removal works during the week of the 19th July. 

Full details of the social distancing measures which will be removed, as soon as it is safe to do so, can be found on the Gateshead Now Newsroom


Monday 7 June

Leisure Services

From Monday 7 June 2021, the gym at Gateshead Leisure Centre reopens to customers. Booking is essential. Bookings can been made for the reopening of the gym at Heworth Leisure Centre on Monday 14 June 2021. This is in addition to the gym at Gateshead International Stadium and the gym, swimming pools and fitness classes at Dunston Leisure Centre, which are already open for bookings. 

Full details of the phased reopening of our leisure centres can be found on the GO Gateshead website.


Monday 29 March

Marriages and civil partnerships

From 29 March 2021, weddings and civil partnerships can go ahead with 6 attendees, providing the venue can accommodate this number in a Covid-19 secure manner following social distancing guidelines, and is permitted to open.

Visit the marriages and civil partnerships page for more information.


Wednesday 10 March

Bereavement Services

Bereavement Services are now able to accept applications for memorials, wall or kerb plaques. Grave searches can also go ahead.

Wednesday 17 February

We are continuing with our catch-up collections of missed bins. We still have all of our usual bin collections to get through, but if your bin hasn't been collected yet we will get to your property as soon as we can. We appreciate your patience.

Monday 15 February

Our bin crews are doing their best to catch up on missed bin collections today, we appreciate your patience.

Thursday 11 February

Due to the snow and icy conditions, our bin collection crews have been unable to complete their rounds. 

The main areas affected are Blaydon, Winlaton, Ryton, Crawcrook, and parts of Low fell including the Easedale area. 

As more snow is forecast tomorrow, along with icy conditions, collections in Birtley could also be affected. 

If your bin has not been emptied, please take it back in and put it out for a catch-up collection on Saturday morning 13 February.

Wednesday 10 February

Unfortunately due to the snow our bin collection crews were unable to empty bins around parts of Gateshead today

If your bin was not collected, please put it out for collection tomorrow morning and we'll try to catch up. We'll provide further updates tomorrow.

Wednesday 3 February

A section of the Keelman's Way, the popular walking and cycling route linking Wylam with Gateshead Quays, has had to be closed due to the imminent risk of the river bank collapsing.

More information


Tuesday 5 January

Household waste collections

Household waste and household recycling collections will be not be affected by the lockdown as these are priority services. Every effort will be made to continue collections without interruption. Any crew shortages due to illness, self-isolation, or access problems due to heavy snowfall or ice, may mean that some collections are later than normal or possibly delayed until the following day, but we'll be working hard to provide a normal service as far as possible.

Other services such as bulky waste collections will also be continuing as normal. Find out more and request a bulky waste collection.
 

Household Waste and Recycling Centres (HWRCs)

There are currently no plans to close our HWRCs and these will remain open as normal. The odd and even car number plate access arrangements will continue for the moment. Find out about when you can access our waste and recycling centres.
 

School meals

Children who normally receive a free school meal but are not at school can have a packed lunch provided for them. This will be to either collect or will be distributed by the school - contact your school for more information.

For those schools remaining open for vulnerable children or children of key workers hot meals will be provided as normal for those who need them.
 

Play parks

Our fixed play areas will be open as normal, though we advise parents or guardians to continue to observe the usual social distancing and hand sanitising measures before, during and after using them.

All of Gateshead's parks will remain open. The public toilets at Saltwell Park will also be open during the day.
 

Car parks

Car parks will remain open. We currently have no plans to suspend parking charges and anyone using one of our car parks should ensure they purchase a ticket (or pay online) as normal.
 

Gritting

The gritting of main and secondary roads will continue as normal and a full 24 hour service will continue to be provided.
 

Marriages and civil partnerships

Following the recent Government announcement, weddings and civil partnership ceremonies are unable to take place except in exceptional circumstances, for example, an urgent ceremony where one of those getting married is seriously ill and not expected to recover, or is to undergo debilitating treatment or life-changing surgery.

If you have any queries please contact this office on 0191 433 000 or email our ceremonies team at ceremonies@gateshead.gov.uk
 

Burial and cremation services

We are operating without any changes to our burial and cremation Services. Birtley Crematorium remains at a maximum of 15 mourners inside the chapel and Saltwell Crematorium will remain at 20 mourners. We ask that face coverings are worn when inside the Chapel and we have extra cleaning services going ahead in-between services.

Unfortunately, we will not be processing applications for memorials, wall or kerb plaques until further notice. Grave searches will also not be carried out at the present time. However due to deadlines, Book of Remembrance entries will be processed but there maybe a delay in acknowledging receipt of these.
 

Care home visits

We are supporting care homes to implement COVID-secure visiting arrangements, where it is safe for them to do so, and alongside remote visits which will enable families to see each other while also keeping staff and residents as safe as possible. Find out more about our care home visiting guidance.

Libraries

All Council run libraries are limited to Ring and Read services and doorstop deliveries will still be available. 

Currently we are unable to provide access to public computers. Access to this service will be reviewed at a later date. 

Low Fell, Rowlands Gill, Whickham and Winlaton libraries are offering Ring & Read. Felling and Dunston volunteer libraries are currently closed. 

Wrekenton Library remains closed.
 

GO Gateshead leisure centres and gyms

All GO Gateshead leisure centres, including all gyms, will remain closed. Visit for more information on membership and online sessions. 
 

Community hubs

Our community hubs are continuing to offer essential support to our residents during this time. If you or anyone you know needs help and support during lockdown, such as help with food or bills request help online or call 0191 433 7112.
 

Civic Centre

Gateshead Civic Centre remains closed to the public. Please be assured that staff continue to work around the clock to support residents. There's lots of things you can do online from home instead of visiting us in person. Find out more
 

    St Mary's Heritage Centre

    St Mary's Heritage Centre is currently closed to the public and regular user groups. You can contact them by emailing heritage@gateshead.gov.uk
     

    Shipley Art Gallery

    The Shipley Art Gallery will remain closed to the public. You can enjoy exhibition and collections content and fun family activities on the website.
     

    BALTIC

    BALTIC, Six Restaurant and BALTIC Shop will be closed. The online shop remains open.


    Service disruptions from earlier in the year can be viewed on our service updates archive page.

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