A carer is a person who provides help and support, whether of a practical or emotional nature to someone in ill health or with a disability. Carers can be any age and might support a partner, child, relative, friend or neighbour, usually without payment.
We recognise that sometimes carers need help, and because of this it is your right by law to request a carer's assessment.
What is a carer's assessment?
A carer's assessment is free and will look at what things could make your role as a carer easier. This includes making sure you are receiving all the benefits you are entitled to, as well as information on short breaks, and practical and emotional support available to you in the borough. We will also discuss what you'd need to know in an emergency, as well as what support is available to help you get back into work, take part in leisure activities and improve your own health.Once you have contacted us to have a carer's assessment we will be in touch to arrange an appointment for the assessment to be carried out. This will be at a time suitable to you and your caring needs.
What happens next?
The assessment worker will talk with you about the tasks you carry out and your situation. They may then suggest ways of helping you in your role and provide other useful information.
How to request an assessment
To request a carer's assessment contact Adult Social Care Direct using the details below.
Contact Adult Social Care
There are many ways to contact the adult social care team, both online and over the phone.
We encourage people who can contact us online to do so, as it helps to free up phone lines for emergencies or for those who don't have access to or the skills to use computers.