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Extra care housing

Extra care housing is made up of self-contained homes which have additional support services to help residents live independently.

The schemes have a manager and trained care staff on site or on call 24/7 to provide any extra care and support that may be needed, residents still have the comfort, security and privacy of their own front door. The schemes are popular and often have waiting lists.

Who is eligible for Extra Care Housing?

If you live in Gateshead you can apply, regardless of whether you own your home or are a council or housing association tenant. We will need to do an assessment to work out whether Extra Care Housing will be right for you and that it will meet your needs. During the assessment, your needs will be identified and agreed with you, and then we will discuss what help and support is available.

How much does it cost?

The overall cost of living in Extra Care Housing comprises four elements:

  • The costs to rent your home (unless you are a purchaser) and regular household charges
  • To maintain the shared communal facilities, there is a housing service charge
  • The cost of the emergency alarm, response service and background support provided
  • Additional cost of any care that you need.

Those with care needs could be eligible for help with this part of the cost, dependent on income and savings. You may also qualify for Housing Benefit or Income Support, and could be entitled to an exemption from Council Tax. To see if you qualify, we will help you to fill out a financial assessment form.

Find extra care housing


Contact Adult Social Care

There are many ways to contact the adult social care team, both online and over the phone.

We encourage people who can contact us online to do so, as it helps to free up phone lines for emergencies or for those who don't have access to or the skills to use computers.

Contact Adult Social Care

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