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Adult safeguarding

Adult safeguarding is the process of protecting adults from abuse, neglect or harm. It involves identifying and addressing potential risks, ensuring a person's well-being, and promoting their rights and dignity.

We are committed to protecting people's health, wellbeing, and human rights, and enabling them to live free from harm, abuse, and neglect. This is what we call safeguarding. It is important to understand that safeguarding is everyone's responsibility, including yours.

Safeguarding applies to any adult who:

  • has care and support needs
  • is experiencing abuse or neglect
  • is unable to protect themselves due to their care and support needs

We all have a role to play in preventing abuse.

If you see something that concerns you, report it as quickly as possible to stop it getting worse. You can do this by contacting Adult Social Care Direct on 0191 433 7033 or by completing our online form.

Report a safeguarding concern

The Adult Social Care Direct Team work Monday to Friday, 9am until 6pm, and will respond to referrals made between this time. You can tell us about a concern you have online 24 hours a day, 7 days a week, but we can't respond to this over a weekend.

If you believe your concern is an emergency or believe someone is in immediate danger, you should call the emergency services on 999.

Find out what happens after you report adult abuse to us.
Find out about Safeguarding adults in Gateshead.
For independent and confidential advice call 0800 066 5555 or call 999 in an emergency.