Domestic abuse


If you have concerns that an adult may be at risk of significant harm, please contact us on: 0191 433 7033

If you have concerns that a child could be at risk of significant harm, please contact us on: 0191 433 2505 

One in every four women and one in every six men will experience some form of domestic abuse at some point in their lives. The impact of abuse can be hugely damaging to individuals, families and communities - and can affect people from all walks of life. We are fully committed to tackling all forms of domestic abuse. Our work ranges from raising residents' awareness and understanding of the different types of abuse that can be experienced through to offering suitable protection and timely support for all victims.

Refuge, emergency accommodation and support agencies

Aquila Way
0191 491 5700
Monday to Friday, 9am to 5pm

Gateshead Women's Refuge
0191 477 9309 
Monday to Friday, 9am to 6pm 
Saturday and Sunday 11am to 2.30pm 
They also offer an out-of-hours support service, please contact 07739 303 867

Domestic violence and abuse services in Gateshead

In Gateshead we have a broad range of services to support victims of domestic abuse including raising awareness, reducing risk providing support and moving victims and their families towards recovery. If you, or someone you know, is experiencing domestic abuse, the following agencies are there to help:

Gateshead Independent Domestic Violence Advisors (IDVA) Service

Independent Domestic Violence Advisors provide support to high risk victims of domestic abuse including emotional and practical support.

0191 433 3032

Monday to Friday, 8.45am to 5pm


Housing and Independent Living Outreach Service                             

0191 433 3174

Monday to Friday, 8.45am to 5pm

Housing advice drop-in at the Civic Centre: Tuesday, Wednesday and Thursday, 10am to 3pm


Tyneside Women's Health

Works to improve women's mental health and emotional wellbeing, offering a wide range of support including workshops and support groups as well as counselling. 

0191 477 7898

Monday to Thursday, 9am to 5pm

Friday, 9am to 4.30pm

Tyneside Women's Health


Multi Agency Risk Assessment Conference (MARAC)

MARAC is a fortnightly conference led by Northumbria Police. The Conference considers all high-risk domestic violence cases across Gateshead. It aims to:

  • share information to increase safety, health and wellbeing of high risk victims and their children
  • determine whether the perpetrator poses a significant risk to any particular individual or to the general community
  • construct jointly and implement a risk management plan that provides support to all those at risk and reduces the risk of harm
  • reduce repeat victimisation
  • improve accountability
  • support staff involved in high risk domestic violence cases


Operation Encompass

Gateshead is the first in the Northumbria locality and one of only a handful of local authorities nationally to implement Operation Encompass. Operation Encompass is an initiative to support children who are affected following a domestic abuse incident. The initiative is designed to share information with nominated staff within schools - so that they are aware at an early stage of the domestic abuse issues - and the potential impact that this may have on the child. This subsequently allows the schools to provide tailored support to ensure the child feels safe and is protected. 

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Contact us

Safer Communities
Gateshead Council
Civic Centre
Regent Street

0191 433 3000 (during weekday normal office hours only, 8.30am to 5pm)



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