Toggle menu

Business, Employment and Skills Privacy Notice

Who are we and what do we do 

Business, Employment and Skills is part of Gateshead Council. We are based at the Civic Centre, Gateshead and provide the following services: 

  • developing residents' skills enabling them to secure and progress in suitable employment or start up in business 
  • removing barriers to residents' employment and business success 
  • working with partners to enable new and existing businesses to thrive and create good quality jobs 
  • managing the Council's business centre portfolio, providing quality workspace for new and young businesses 
  • influencing local governance, policy, spending and delivery of services to meet economic and housing priorities and needs 

We are also responsible for the delivery of range of employment support schemes to the benefit of residents including:  

  • Wise Steps - Building Better Opportunities  
  • UK resettlement programmes 
  • Working Gateshead  

This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate privacy notice. 

What type of information is collected about you  

We collect personal information to understand your needs and provide services. Information may include: 

  • name 
  • address 
  • email address 
  • telephone number 
  • date of birth 
  • business name 
  • company number 
  • employment details  
  • health information 
  • National Insurance (NI) number 
  • proof of identity  (such as driver's license or passport) 

We may also collect the following special category data: 

  • race or ethnic origin  
  • genetic data  
  • biometric data   
  • health information 
  • sexual orientation 

How we collect information about you  

We collect information about you from various sources to ensure that we meet your needs, including: 

  • when you register with us, request a service or participate in our schemes 

This could be in person, on the telephone, via video call, when you email us or through attendance of our events.  

  • when you complete surveys and provide feedback either online or in person.   

We may collect information about you: 

  • from third parties sub-contracted to deliver a service on our behalf 
  • from elected Members and MPs (as your representative) 

Why we need your information 

Our purpose for collecting personal information is to enable us to: 

  • process your service requests   
  • comply with funding contracts 
  • track visitor use of the website and compile statistical reports on website activity 

The lawful basis for our processing is: 

  • consent 
  • performance of a contract to which data subject is party 
  • task in the public interest 
  • legal obligation 

Our lawful basis for processing sensitive personal data is explicit consent or substantial public interest.  

Who your information can be shared with  

Our Corporate privacy notice explains information sharing the Council carries out. This sharing fulfils statutory obligations, legal requirements and service delivery. Business, Employment and Skills can share your information with: 

  • organisations who provide support relating to employment, health, wellbeing or financial advice 

This includes potential employers such as DWP, the Home Office and HMRC. 

  • organisations that fund our work 

If we wish to share your information with other council services or third parties for purposes outside of those listed above we will ask your permission.  

How long we will keep your information  

We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information please contact: 

Where your information is held  

We hold personal information in secure electronic systems on Gateshead council servers.  

How you can update your information  

Our delivery of efficient services depends on the accuracy of your information. 

Please inform us of any changes to the following: 

  • email address 
  • personal circumstances 
  • postal address 
  • any of the other information we hold 

Please contact: 

Your information rights

Please see the relevant section of our Corporate privacy notice.

Marketing and e-newsletters

Please see our email marketing privacy notice.

Business intelligence, profiling and automated-decision making

Please see the relevant section of our Corporate privacy notice.

Protecting your information

Please see the relevant section of our Corporate privacy notice.

Data Protection Officer

Data Protection Officer
Civic Centre
Regent Street

0191 433 3000

Information Commissioner's Office

The Information Commissioner is the UK's independent body for upholding information rights. Visit their website to find out more about your rights under Data Protection law, and what to expect from us.

For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

0303 123 1113 or 01625 545 745