Corporate complaints annual performance reports

It's important to us that our residents and visitors to Gateshead are satisfied and happy with the services we provide.
 
The annual performance reports include not only statistics but improvements that have been made due to feedback or complaints. They can be found searching the agendas, minutes and reports for Cabinet.

Current complaints recorded and resolved

Corporate complaints recorded and resolved 1 April 2018 to 31 March 2019  (PDF) [267KB]

Archive

Corporate complaints recorded and resolved 1 April 2017 to 31 March 2018 (PDF) [100KB]

Corporate complaints recorded and resolved 1 April 2016 to 31 March 2017 (PDF) [104KB]

Corporate complaints recorded and resolved 1 April 2015 to 31 March 2016 (PDF) [107KB]