Toggle menu

Adult Learning privacy notice

Who are we and what do we do

We deliver learning in venues and workplaces across the North East to help local people thrive.

What type of information is collected about you

If you have contacted us about any of the courses we provide, we will collect your contact details: name, address, telephone number, email address, equality and diversity information, enrolment, achievement and progression data.

Why we need your information

We need your information to help us to provide the best service to you, and ensure that our services reach all residents of the Borough equally. We also need the information to comply with statutory legislation and requirements with the bodies that fund our learning programmes. We also need to be communicate with learners on our training programmes. Also, in the event of a local outbreak of the Covid-19 virus this data may be used to assist NHS Test and Trace as needed. This could help contain clusters or outbreaks.

Who your information can be shared with

Your information will be shared with the bodies which fund our learning programmes. Primarily the Education and Skills Funding Agency (ESFA) (an executive agency of the Department for Education (DfE)). Learners who are referred to our provision by external bodies (including UNISON) will have their information shared with the referral agency. In the event of a local outbreak of the coronavirus names and contact details of visitors to our sites may be provided to the NHS to support Test and Trace work.

How long we will keep your information

We review our retention periods of the information we hold about you on a regular basis. We are legally and /or contractually required to hold some types of information to fulfil our obligations.

We will hold your personal information on our systems for as long as it is necessary for the relevant activity or service that we provide to you, or as required by law, or the contract with bodies that fund our services.

Further details can be found in our Data Protection / Records Security Policy.

Marketing and E-Newsletters

Please see the relevant section of the Corporate.

Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of the Corporate.

Protecting your information

Please see the relevant section of the Corporate.

Your information choice and rights

Please see the relevant section of our Corporate.

Information Commissioner's Office

Please see the relevant section of our Corporate.

Help us improve this site by giving feedback