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Advice for jobseekers and people in work

Whether you're working, recently furloughed or looking for a job we know the uncertainty arising from Covid-19 is having a big impact on people's working lives.

We understand that residents are facing immediate challenges and need to access the right support quickly, but it is also a time when many people are thinking about what the future holds and what this means for their work and skills.

To make things a little easier in difficult circumstances we're bringing together all the information you need and putting it in one place. On this page you'll find information and links to keep you up to date and help you access support.

Government services and information - what you need to know

Guidance is published daily by Government and this includes advice for people who are:

Unable to work - what to do if someone you live with is ill

On furlough - what happens if your employer has no work for you

Unemployed - what to do if you've lost your job

Self-employed - what to do if you're getting less or no work

Already getting benefits - how they're affected

Redundancy - your rights

We're here to help

We are working with partners locally and regionally to help residents access the support they need.

Whether you want to find a job now or you're thinking about working in the future we can help you. If you're thinking about a career change or would like a new role which better suits your circumstances we can help you.

We know that everyone's situation is not the same. We are all different. The support we can provide to help you move towards, into or stay in work recognises this. From an initial chat about your current circumstances to personalised coaching, we will support and encourage you to get the job that is right for you at the right time.

If you'd like to find out how we can help you email us at

Please include your name, a contact telephone number and if possible what your enquiry is about.

Find out more

Job opportunities

Find a job

If you're looking for work, you can find full and part time jobs using the national Find a job service

The Department for Work and Pensions through Jobcentre Plus is also sharing jobs, events, job search and careers advice for Northumberland and Tyne and Wear 8am to 8pm seven days a week. Follow them on Twitter.

Gateshead Works

Gateshead Works is a locally focused job matching service providing a free to use recruitment service for residents and people looking to work within Gateshead.

Gateshead Works is delivered in partnership with Gateshead College, Northumbria University and the Department for Work and Pensions.

Find out more and register 

Training and Skills development

LearningSkills support for Gateshead residents

LearningSkills have made many of their courses available online, to help you stay safe while you stay home. Following the Government's advice, we've closed our centres for now. Our team are all working remotely and are on hand to provide any help you need.

If you're not one of our learners, why not have a look at the range of workshops and courses you can join? While we know these are challenging times, it's also a great time to learn something new. Whether it's a course to help you progress at work when you return, a workshop that helps you manage your stress, or a class that unlocks your artistic side.

If you're already one of our learners, your tutor will be in touch soon and provide course materials online or by post. We're still committed to keeping you on track and supporting your learning needs.

Stay safe and thrive online

Careers information, advice and guidance

Early Help Careers Information Advice and Guidance (IAG) Team

Our Early Help Careers IAG Team offer impartial advice and guidance to young people aged 13-19 to help them explore their vocational interests and access the labour market. Our team of experienced career advisors offers support to help young people understand the range of post-16 education, training and employment options. This includes 6th form studies, college courses, higher education, training and study programs as well as apprenticeships.

If you need help finding a job, we can help you with the following:

  • vocational information (for example what specific jobs involve, key skills / attributes, entry requirements, training routes)
  • labour market information
  • job / apprenticeship search
  • application forms
  • CVs
  • interview skills  

Our team are continuing to offer support during the lockdown through telephone appointments, emails and other virtual platforms. For further information, to speak to one of our advisors or book an appointment please visit our webpage.

National Careers Service

The National Careers Service provide free impartial information and advice to help people make decisions on learning, training and work. They can help you:

  • progress into work
  • learn more about the careers that interest you
  • discover your strengths and skills
  • find the right courses and training
  • enhance your CV

Career tools are also available on their website.

Find out more

Telephone appointments are also available with career advisers who can support you in:

  • exploring your career options and aspirations
  • understanding the local job market
  • developing your CV
  • searching and applying for local jobs
  • finding local volunteering opportunities
  • applying for training and online learning

If you've lost your job because of the coronavirus or you have recently been made redundant, you may be eligible for rapid response support to fund short work focused training.

    For more information or to make a telephone appointment please call 0800 100 900. Lines are open 7 days a week from 8am to 10pm.

    Gateshead Jobs Fuse

    Jobs Fuse is a new service helping those whose jobs have been affected by coronavirus in the local area get back into employment, while supporting key regional employers with gaps in their staffing due to the pandemic.

    The service is a joint partnership created by the National Careers Service, the Department for Work and Pensions and Gateshead Council.

    Services for employers

    The service is available to local employers due to make redundancies who can contact a dedicated telephone number to find out about the careers advice and additional support available to staff.

    In addition the service promotes local vacancies to individuals across the area who are immediately available to start work.

    If you're an employer and need advice, phone 0808 196 3596.

    Supporting individuals affected by coronavirus

    Jobs Fuse offers support to those whose jobs have been affected by the coronavirus pandemic through its dedicated telephone enquiry service.This offers free, impartial and professional careers advice and guidance, including practical aspects such as helping people understand their skills, explore job opportunities as well as local labour market information and access to training.

    If your job has been affected, phone 0800 100 900 for advice.

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