My Housing Account and Gateshead Home Choice unavailable - Saturday 19 and Sunday 20 July
Due to a system upgrade, My Housing Account and Gateshead Home Choice will be unavailable on Saturday 19 and Sunday 20 July. Please place any bids on Thursday 17, Friday 18 or Monday 21 instead.
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Safety and security

Making sure our tenants are safe in their homes is our top priority.

We are held accountable to the Government's regulatory standards.

Emergency reporting

In a Gas Emergency call Northern Gas Networks on 0800 111 999.

When you report a potential gas leak, you will be asked the following questions:

  • How long have you been able to smell gas?
  • Is the smell from inside or outside the property?
  • Where is your gas meter?
  • Can you still smell gas when the gas is turned off?
  • Is anyone else affected by the smell?

In an Electrical Emergency call our Repairs service on 0800 408 6008

Read more about our responsibilities, and yours, for the seven compliance areas:

In multi-storey blocks and individual homes
Information about asbestos for Gateshead Housing tenants