Safety and security
Making sure our tenants are safe in their homes is our top priority.
We are held accountable to the Government's regulatory standards.
Emergency reporting
In a Gas Emergency call Northern Gas Networks on 0800 111 999.
When you report a potential gas leak, you will be asked the following questions:
- How long have you been able to smell gas?
- Is the smell from inside or outside the property?
- Where is your gas meter?
- Can you still smell gas when the gas is turned off?
- Is anyone else affected by the smell?
In an Electrical Emergency call our Repairs service on 0800 408 6008
Read more about our responsibilities, and yours, for the seven compliance areas:
In multi-storey blocks and individual homes
Information about asbestos for Gateshead Housing tenants