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Local discretionary payments privacy notice

Who we are and what we do

Local Discretionary Payments, Benefit Team, Gateshead Council, Civic Centre, Regent Street, Gateshead, NE8 1HH
Email: crisispayments@gateshead.gov.uk
Telephone: 0191 433 3676

Why we need your information

The information we collect from you is required for the calculation of your Local Discretionary Payment application.

We use the information you provide to administer the Council's Local Discretionary Payment scheme.

In order to calculate any award, we collect information about, you, your partner, your children and other adults that live in your household.

This information includes; name, address, date of birth, National Insurance Number, earned income, benefits and allowances, bank accounts, savings, investments, property ownership, expenditure, rent paid, and any other information required to calculate your entitlement to a Local Discretionary Payment.

How information about you will be used

We have a duty to protect public funds we administer and may use information held about you for all lawful purposes, including and not limited to the prevention and detection of fraud, disclosure of information to the police, and protecting public funds in investigating misuse of public money.

The information we hold, including details of any state benefits you may get and people who live in your household, will be shared to help with an application for one of the following council services;

  • Housing Benefits
  • Local Council Tax Support

 

The information held by the council as part of your Local Discretionary Payment application can be shared with and used by other council services to:

  • Make you liable (if appropriate) for Council Tax as your address
  • Help decide whether you qualify for help 
  • Help identify and support people who are at risk of becoming homeless
  • Help identify families who may benefit from the Families Gateshead services
  • Perform any of the Council's statutory functions

 

Additionally, the information held by the council as part of your Local Discretionary Payment application can be shared with and used by other council services to identify other support and help that may be available.

Who your information may be shared with - internally and externally

We will use the information for the purpose of performing any of the Council's statutory duties. We will make any disclosures required by law and may also share this information with other bodies responsible for detecting/preventing fraud or auditing/ administering public funds. We may share the details with other organisations that handle public funds and assist in the processing of other benefits.

We can share information collected as part of your Local Discretionary Payment application with other departments in the Council, other Local Authorities the Department for Work and Pensions, Charitable organisations and other organisations. The information on your Local Discretionary Payment application may also allow us or other internal or external organisations mentioned, to identify other support and help that may be available.

How long we keep your information

We retain your personal information on our systems for as long as it is necessary for the relevant activity, the service that we provide you or for operational reasons.

Marketing and E-Newsletters

Please see the relevant section of theCorporate privacy notice.

Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of the Corporate privacy notice.

Protecting your information

Please see the relevant section of the Corporate privacy notice.

How you can access, update, or correct your information

The Data Protection law gives you the right to apply for a copy of information about yourself. This is called a 'Subject Access Request'.

The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient. In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date, please:

  • Telephone us on: 0191 433 3676
  • Our postal address is: Local Discretionary Payments, Benefits Team, Corporate Resources, Gateshead Council, Civic Centre, Regent Street, Gateshead, Tyne and Wear, NE8 1HH

 

Your information choice and rights

Please see the relevant section of the Corporate privacy notice.

Information Commissioner's Office

Please see the relevant section of the Corporate privacy notice.

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