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Noise complaints

Domestic noise and noisy neighbours

Excessive noise in residential areas can come from a wide range of sources including radio, TV, pets, alarms, parties, doing housework, people noise and DIY.

Please be considerate of your neighbours by thinking about how noise from your home could be causing problems and upset to others. By the same token, please be tolerant and accept that some noises are a normal part of life.

If you have a domestic noise complaint, where possible, you should try to resolve the issue with your neighbour - they may not realise the effect they are having. If your neighbour is a tenant you may wish to discuss the matter with their landlord as the tenant may be in breach of their tenancy agreement. If you feel this is not appropriate or if you think your neighbour may react angrily to your concern, you can report it using the form below.

It helps if you can keep a record of instances of excessive noise. This record should include times, times, dates, durations and origin of the noise. You should also keep a record of any correspondence you have with your neighbour regarding the noise complaint. If we find that a nuisance exists then appropriate actions can be taken.

Commercial noise

Examples of excessive commercial noise could come from construction sites, pubs, clubs, hotels, road works or commercial intruder alarms.

Anonymous complaints

We encourage anyone who reports noise issues to us to give their details. Your identity will remain confidential; however, this point of contact will allow us to carry out a more detailed enquiry. Remaining anonymous will severely limit how an enquiry can be progressed.

Report a commercial or domestic noise complaint

 

Contact us

Private Sector Housing Team
Housing, Environment and Healthy Communities

0191 433 2350
privatesectorhousingcivic@gateshead.gov.uk

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