Industrial or commercial noise
The Environment Protection Team deals with problems of excessive noise from industrial and commercial properties including construction sites, pubs, clubs, hotels, noise from road works and commercial intruder alarms.
Industrial and commercial noise can be reported online using the link below or by telephone on 0191 433 3000.
Domestic noise and noisy neighbours
The council also investigates neighbour noise problems. Excessive noise in residential areas can originate from a wide range of sources including radio, TV, pets, alarms, parties, carrying out of household chores, people noise, DIY and more.
Excessive noise can be disruptive to a person's health. It is important to be a considerate neighbour and to be conscious of the noise you may be making when in your own home.
If you have a domestic noise complaint, where possible, you should try to resolve the issue with your neighbour, they may not realise the effect they are having. If your neighbour is a tenant you may wish to discuss the matter with their landlord as the tenant may be in breach of their tenancy agreement. If you feel this is not appropriate or if you think your neighbour may react angrily to your concern then you can report it online or by contacting our private sector housing team using the contact details below.
It helps if you can keep a record of instances of excessive noise. This record should include times, times, dates, durations and origin of the noise. You should also keep a record of any correspondence you have with your neighbour regarding the noise complaint. If we find that a nuisance exists then appropriate actions can be taken.
Noisy neighbours in council owned property
Complaints about noisy neighbours in council owned property can be made to your nearest office of The Gateshead Housing Company.