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Pay housing rent

Pay your housing rent.

You will need

  • your account number
  • a credit or debit card

Pay your housing rent or Check your housing rent balance

Other payment options

By Direct Debit

Direct DebitDirect Debit is one of the safest ways of making payments and the the easiest way to pay your rent.

With a Direct Debit, you simply instruct your bank to make a monthly payment to us for the cost of your rent.

Once set up, this payment will be made automatically on the same date every month, so there's nothing else you need to do. It can be collected on the 1st, 8th, 15th or 22nd of each month. 

This makes life easy for you and there's no chance you'll forget to pay.

To set up a Direct Debit, print off this form, fill it out and return it to us.

Icon for pdf Download a Direct Debit form [38.5KB]

All Direct Debits are covered by the Direct Debit Guarantee.
 

By Standing Order

Simply instruct your bank to make a payment to us for the cost of your rent. You can set up a Standing Order either weekly, fortnightly, four-weekly or monthly on any date.

All you need is your unique payment reference which you can find on any correspondence from the Rent and Income Team (including your rent statement) and our bank details:

To payGateshead Council
Sort code20.59.42
Account number13774910

By phone

Pay with your debit card by phone 24 hours a day, by calling 0800 052 3455. It's automated, safe, fast and easy.

You will need your payment reference number, which can be found on any correspondence from the Rent and Income Team (including your rent statement).

If you do not have your payment reference number, call the Rent and Income Team on 0191 433 6150. They will give you your reference number and process a payment.

Calls will be charged at £0.02p per minute, plus your standard network charge.
 

By cheque

Payable to Gateshead Council. Write your address and your account number on the back of the cheque and post to:

Housing Rent Team, Gateshead Council, Civic Centre, Regent Street, Gateshead NE8 1HH.

Payments in person suspended

Please be aware that due to the current coronavirus situation all of our buildings are closed to the public, and all payments in person have been suspended.

Post Office

You can make payments at the post office if you have a rent payment card. Please keep in mind that payments made at the post office can take up to five days to reach your rent account, so you may be contacted by the Rent and Income Team if payments to your account are delayed.

PayPoint

You can make payments at most PayPoint locations if you have a rent payment card.

Please keep in mind that payments made at a PayPoint can take up to five days to reach your rent account so you may be contacted by the Rent and Income Team if payments to your account are delayed.

You can also use your rent payment card at any UK Post Office, and any  outlet.

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