Lift Safety Policy
8. Follow up work
8.1 We will ensure there is a robust process in place for the management of any follow-up works arising from the lift examination and servicing programmes within appropriate timescales.
8.2 Defects or hazards identified during routine examination will be managed in line with the risk that they pose. All defects are reported to the lift servicing contractor for the repair to be undertaken within the following timescales:
| Category | Actions required | Timescale |
| A. Major defect Danger present, immediate remedial action is required | Lift will be taken out of service immediately and will remain out of service until it has been repaired. | 4 hours |
B. Minor defect | Repairs will be carried out as soon as is practicable. | 28 days |
C. Observation | Will be considered by the Section Manager Building Safety, external consultant and actioned or scheduled if appropriate. | Internal review |
8.3 We will, as a minimum, make safe and/or where possible repair all code A and code B defects identified by a lift inspection/test. Any further remedial works for code B defects will be completed within 28 working days and Certificate of Conformity will be issued stating that the installation is in a satisfactory condition. Code C type works will be referred back to the internal mechanical and electrical team to determine what further works, if any, are required.
8.4 Where any code A and code B defects have been repaired, they will be recorded on the satisfactory EICR to provide an audit of the work completed.
8.5 We will review all code C and further investigation observations and determine and take the most appropriate course of action.