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Benefits
- Housing Benefit
- Benefit calculator
- Local Crisis Support
- Universal Credit
- Discretionary Housing Payments
- Challenge a benefit decision
- Benefit fraud
- Education benefits
- Claiming benefits if you're self-employed
- Benefits support and advice
- How your benefit could be reduced
- Benefits forms and leaflets
- Report a change in circumstances
- Winter grants scheme
Housing Benefit - overpayments
You will need
- your invoice number or customer reference
- a credit or debit card
Pay Housing Benefit overpayment or Check your Housing Benefit overpayment balance
Other payment options
Payments in person suspended
Please be aware that due to the current coronavirus situation all of our buildings are closed to the public, and all payments in person have been suspended.
By phone
Phone 0800 052 3455 quoting your account number and your card details.
By cheque
Payable to Gateshead Council. Write your account number on the back of the cheque and post to:
Finance and ICT Services, Civic Centre, Regent Street, Gateshead, NE8 1HH.