E-Learning Privacy Notice
Who we are and what we do
E-Learning is part of Gateshead Council. We are based at the Civic Centre, Gateshead. We provide the following services to schools:
School website services including:
- email and telephone support
- domain name registration, domain name system management and renewal
- hosting and maintenance including audit logging, backup, malware anti-virus protection and security updates
- new site building or re-design
- simple WordPress based administration tools
- responsive layout - designed for PC's, tablets, and mobile devices
- remote publishing on the WordPress app via phone/iPad
E-Schools communication and administration tools:
procurement of a school learning platform via eschools.co.uk
This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate privacy notice. We are a data processor acting on the instructions of the school who is the data controller. You should also refer to the data controller's privacy notice.
What type of information is collected about you
We collect personal information to understand your needs and provide services. Information may include:
- email address
- IP address
- name
- place of work
- unique website session identifiers
How we collect information about you
We collect information about you from various sources to ensure that we meet your needs, including:
- by email or telephone contact
- from your school
- using cookies
For further information on how we collect web usage information visit our cookies page.
Why we need your information
Our purpose for collecting personal information, on behalf of schools and other organisations is to:
- enable the operation of websites
- register and renew domain names
The lawful basis for our processing is determined by the data controller who instructs us.
Who your information can be shared with
Where we are acting as a data processor and sharing your information with other controllers, the receiving parties and lawful basis for doing so will be determined by the data controller (the school).
We may also share your information with third party service provides working on our behalf as data processors such as IT systems or specialist software providers.
How long we will keep your information
We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information, please contact the data controller (school).
Where your information is held
Information related to school websites are held on dedicated data centre servers within the UK.
Information related to E-Schools Communication and Administration Tools are held within the UK by E-Schools Limited.
How you can update your information
Our delivery of efficient services depends on the accuracy of your information.
Please inform us of any changes to the following:
- email address
- personal circumstances
- postal address
- any of the other information we hold
Please contact the data controller.
Your information rights
Please see the relevant section of our Corporate privacy notice.
Marketing and e-newsletters
Please see our email marketing privacy notice.
Business intelligence, profiling and automated-decision making
Please see the relevant section of our Corporate privacy notice.
Protecting your information
Please see the relevant section of our Corporate privacy notice.
Data Protection Officer
Data Protection Officer
Civic Centre
Regent Street
Gateshead
NE8 1HH
0191 433 3000
Information Commissioner's Office
The Information Commissioner is the UK's independent body for upholding information rights. Visit their website (opens new window) to find out more about your rights under Data Protection law, and what to expect from us.
For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
0303 123 1113 or 01625 545 745