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Climate, Compliance, Planning and Transport Privacy Notice

Who are we and what do we do  

Climate Change, Compliance, Planning and Transport is part of the Economy, Innovation and Growth Group in Gateshead Council. We are based at the Civic Centre, Gateshead and provide the following services: 

  • building control 
  • climate change 
  • environmental health 
  • environmental protection and enforcement  
  • licensing and trading standards 
  • planning (development management and policy) 
  • strategic transport planning, policy and active travel 

This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate privacy notice.  

What type of information is collected about you  

We collect personal information to understand your needs and provide services. Information may include: 

  • name  
  • address  
  • email address  
  • telephone number  
  • date of birth 
  • banking details  
  • business ownership  
  • property ownership  
  • vehicle registration 

We collect the following special category data: 

  • criminal proceedings, outcomes and sentences 
  • medical information 

How we collect information about you  

We collect information about you from various sources to ensure that we meet your needs, including: 

  • when you make an application 
  • when you express a view in relation to any planning application 
  • when you report a breach or issue 
  • when you respond to a travel survey using a survey or consultation tool 

This could be via direct contact with one of the services named above or via an online transaction service such as: 

  • the Planning Portal 
  • Submit-a-plan  
  • Gateshead Council Public Access Portal 
  • Council website Contact Us 

We receive notifications from third parties such as medical services. This is where a duty exists to pass on special category data, such as reports about infectious diseases and food poisoning. 

Why we need your information  

Our purpose for collecting your personal data is to enable us to:  

  • make decisions on applications and requests for service  
  • undertake operational planning 
  • undertake transport and travel planning 

the lawful basis for our processing is:  

  • consent 

  • legal obligation to which the data controller is subject 

Our lawful basis for processing of sensitive personal data is: 

  • explicit consent 

  • made public by the data subject  

  • reasons of substantial public interest (with a basis in law) 

  • public health (with a basis in law) 

  • vital interests 

The legislation the service is obliged to comply with includes: 

  • Building Act 1984  
  • Building Safety Act 2022  
  • Community Infrastructure Levy Regulations 2010  
  • Food Safety Act 1990  
  • Health and Safety at Work etc Act 1974  
  • Local Land Charges Act 1975  
  • Town and Country Planning Act 1990   
  • Town and Country Planning (Development Management Procedure) (England) Order 2015  
  • Other legislation in relation to the Councils' investigatory powers  

Please contact for further information. 

Who your information can be shared with  

Our Corporate privacy notice explains information sharing the Council carries out. This sharing fulfils statutory obligations, legal requirements and service delivery. Climate Change, Compliance, Planning and Transport service can also share your information with:  

  • the Planning Inspectorate  
  • Cabinet Office 
  • DVLA 
  • DVSA  
  • DWP  
  • Environment Agency  
  • Food Standards Agency  
  • Health and Safety Executive  
  • HMRC  
  • Home Office 
  • other councils 
  • Northumbria Police 
  • statutory consultees 
  • UKHSA 

Our lawful basis for this sharing is to undertake a statutory function and your consent is not required. 

If we wish to share your information with other council services or third parties for purposes outside of those listed above we will ask your permission. 

How long we will keep your information 

We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information please contact:  

Where your information is held  

We hold personal information in secure electronic systems on Gateshead council servers. 

How you can update your information  

Our delivery of efficient services depends on the accuracy of your information. 

Please inform us of any changes to the following: 

  • email address 

  • personal circumstances 

  • postal address 

  • any of the other information we hold 

Please contact 0191 433 3000 

Your information rights

Please see the relevant section of our Corporate privacy notice.

Marketing and e-newsletters

Please see our email marketing privacy notice.

Business intelligence, profiling and automated-decision making

Please see the relevant section of our Corporate privacy notice.

Protecting your information

Please see the relevant section of our Corporate privacy notice.

Data Protection Officer

Data Protection Officer
Civic Centre
Regent Street

0191 433 3000

Information Commissioner's Office

The Information Commissioner is the UK's independent body for upholding information rights. Visit their website (opens new window) to find out more about your rights under Data Protection law, and what to expect from us.

For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

0303 123 1113 or 01625 545 745