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    Make a complaint about roads and transport

    Check out the online options below and use the most appropriate form for your enquiry or issue.

    Only report your enquiry or issue to us once.

    If you cannot find what you're looking for below, visit Parking, roads and transport for more options.

    If you choose to use the complaint form please supply enough information for us to look into your enquiry or issue.

    Report faded road markings
    Insurance claims for damage, loss or injury
    Report a pothole
    Report a missing or damaged drain cover
    Roadworks in Gateshead
    Dropped kerbs
    Find out more about changes to road layouts in Gateshead town centre
    Highways and traffic schemes consultation
    Report a problem on a road or footpath
    Make a complaint about roads and transport

    If you cannot find the information you need and would like to speak with someone then call:

    • Roads and transport 0191 433 7000

    In an emergency always call 999 or 112. To contact us out of hours call 0191 478 7666.