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Family intervention

The Early Help Service provides an intensive 'Targeted Family Support' service. We offer this to Gateshead families with more intensive needs.  

We can give practical help, advice and advocacy to you and your family providing extra support with: 

  • family relationships
  • children's behaviour
  • home conditions
  • parenting and introducing routines/boundaries
  • health and wellbeing
  • household budgets
  • leisure and learning
  • help from other professionals

Professionals can refer your family if they are already working with you. This could include school staff or a health visitor. Support needs are identified using the Early Help Assessment (EHA) process or another type of recognised, written assessment.

We will work with you and your family where ever you feel comfortable and safe. This could be your home, school or community setting. We are committed to working with the whole family to provide a tailored package of support which leads to lasting change. 

If your family is receiving Targeted Family Support further advice and support is available. Call our helpline on 0191 433 3319 or 0191 433 5019 between 9am and 5pm, Monday-Thursday and 9am to 4.30pm Friday. 


If you have received Targeted Family Support we want your views. We're always seeking to improve our service to families. If you've received support from our family intervention workers, we want to hear about your experience. What did we do well? What could we improve? 

You can provide feedback at any stage of receiving support by using the relevant form or at the exit interview.

Tell us what you think, parents and carers (opens new window)

Exit Interview parents and carers (opens new window)

Tell us what you think - children and young people (opens new window)

Exit Interview young people (opens new window)

Exit Interview children (opens new window)

Read our privacy notice

Contact us

Early Help Service
Gateshead Council
Civic Centre
Regent Terrace
0191 433 3319 / 5019