Council Tax discretionary reduction

As part of our Council Tax Support scheme, we can make a discretionary reduction where there is a genuine need and the customer needs further financial help or there are exceptional circumstances. This type of reduction applies to both occupied and unoccupied properties and is called a Section 13A reduction as it comes under Section 13A of the Local Government Finance Act. (opens new window)

Before you can apply, you must also have made an application for Council Tax Support, even if the outcome of this was that you are not entitled, or are no longer entitled.

You must apply in writing. We will need details of your situation and evidence of what you have done to try and resolve the problems.

Each case is looked at on an individual basis. We take into account things like the availability of other financial help, if health is likely to suffer, if you are able to handle your affairs, if there are children or vulnerable adults in the household, if social factors are involved and any other matters which may be relevant.

The money to cover these reductions comes out of our own funds and the decision to make a reduction is at our discretion - we don't have to give a reduction to anyone.

Applying due to financial problems

You will need to tell us about your income and what you spend. You should also provide details of any help or benefits that you have already applied for.

Applying due to exceptional circumstances

You will need to send full details of the situation, which might include items such as reports, photographs or insurance documents.

It is not possible to list each exceptional situation. However, an example might be that your property has become uninhabitable due to an event such as a fire or flooding.

Apply for Council Tax discretionary reduction

After receiving an application, we may contact you for more details.