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Births, deaths and marriages

Before you make a complaint about births, deaths and marriages you might find what you need to report or request by using one of these options. Please only report an issue to us once. We aim to try to sort your issue out quickly and informally by providing information or taking any appropriate action.

Apply for a copy of a birth, marriage or death certificate.

Make a complaint

Please check the options above before proceeding to make a complaint.

Make a complaint

Give a compliment

Let us know if you have something positive to say about this service area.

Give a compliment

By using one of the options above you're helping us free up our phone lines for urgent matters and for those who don't have access to a computer.

If you are unable to find an answer or would prefer to speak to someone you can contact us. 

Register Office

☎ 0191 433 3000, Monday 9.30am to 5.30pm, Tuesday to Friday 9.30am to 4pm

Cemeteries and crematoria

☎ 0191 433 3816 or 0191 433 3811, Monday to Friday 9am to 1pm and 2 to 4pm

Ask us about support available for people who need an interpreter or a British Sign Language interpreter.