Death of HRH The Duke of Edinburgh
It is with great sadness that Gateshead Council has heard the news of the death of His Royal Highness The Prince Philip, Duke of Edinburgh.

Benefits

If you are unhappy with a decision about your benefit, there is a formal process you must follow to challenge a benefit decision, rather than making a complaint. 

Before you make a complaint about Benefits you might find what you need to report or request by using one of these options. Please only report an issue to us once.

We aim to try to sort your issue out quickly and informally by providing information or taking any appropriate action.

Make a complaint

Please check the options above before proceeding to make a complaint.

Make a complaint

Give a compliment

Let us know if you have something positive to say about this service area.

Give a compliment

By using one of the options above you're helping us free up our phone lines for urgent matters and for those who don't have access to a computer.

If you are unable to find an answer or would prefer to speak to someone you can contact us Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm. Calls may be recorded for training proposes.

Benefits is based at Gateshead Civic Centre.

Benefits

☎ 0191 433 4646

Ask us about support available for people who need an interpreter or a British Sign Language interpreter.

 

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