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Where to get information, advice and support

Help and advice signpostThe world of SEND can be confusing but help is at hand! There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them and also help get your voice heard.

SEND Information, Advice and Support Service (SENDIASS): A one stop shop for parents, carers and young people with SEND offering independent advice, information and support on SEND provision and processes, including providing an Independent Supporter, if you want one. They can help you compile a contribution to a statutory assessment or voice any concerns you may have at school or college or about an assessment on your child for example. Service users at SENDIASS have made a YouTube video explaining what the service offers and how they can help you.

Phone: 0191 478 4667
Email: DAISS@barnardos.org.uk
SEND Information and Advice Service 

Independent Advice and Support Services Network: This website explains how and where children and young people (under 25 years old) can get independent advice and support about their rights, their education and learning, getting the right health care and support at home, school, college or in the workplace. View the website.

Children with Disabilities Team: If your child has a disability and is eligible to receive social care support, a Children with Disabilities social worker can offer support, advice and counselling. With your help they will assess what type of help/support you and your family might need and work towards getting this for you.

Phone: Integrated Referral and Assessment Team 0191 433 2653
Social care support for children with disabilities

Special Educational Needs Co-ordinator (SENCO): A SENCO is responsible for co-ordinating the provision of support for children and young people with SEN in nurseries and schools. You can find out who the school SENCO is by contacting the nursery or school direct. 

Information, Advice and Guidance (IAG) Advisor: IAG Advisors works with young people aged 13-25 with SEN and disabilities. They can provide advice, support, information and guidance to help young people make the right decisions for the future and prepare them for adulthood.   

Phone: 0191 433 2785 

Email: IAG@gateshead.gov.uk
Information, advice and guidance

Icon for pdf IAG local offer for young people with SEND [182.4KB]

Children's Education Advisory Service (CEAS): Provides expert and impartial advice to service families about the education of their children, including those with SEN. They can help during a child's transition from one school to another or between different educational systems and can support parents at meetings with schools, local authorities, at tribunal etc.

Phone: 01980 618 244 (Military 94 344 8244)
Email: enquiries@ceas.uk.com
Gov.uk - Children's Education Advisory Service

NHS Little Orange Book

The Icon for pdf Little Orange Book [6.7MB] contains tips and advice on how to manage common illnesses and problems that babies and young children often experience in the first 5 years of their lives. It also has more information on more serious conditions, what to look out for and how to get help.

Contact us

Special Educational Needs and Disability Team
Gateshead Council

senteam@gateshead.gov.uk

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