Gateshead Council - local Covid-19 Test and Trace Team

We have received your contact details from NHS Test and Trace as they have been unable to contact you following your positive test result for Covid-19.

Local contact tracing is vital to prevent the spread of Covid-19 within our community. We need to speak with you to both provide advice but importantly understand if there is any support that you might need.

We will continue to try contacting you from 0191 282 6222. However, if you can, please contact us on this number as soon as possible so we can discuss your recent contacts and confirm that you are self-isolating. This is vital to understand where you've been recently and who you've been in close contact with. This will help NHS Test and Trace contact anyone else that may need to self-isolate. This is absolutely essential to prevent the spread of Covid-19.

Our team will try to answer any questions you may have and find out whether you need any support to self-isolate. This should not take any more than 40 minutes. All information provided will be treated in the strictest confidence and only used to help stop the spread of Covid-19. No one who is contacted will be told your identity.

What you need to do

As you have tested positive, you must, by law, self-isolate for 10 days beginning from when your symptoms started. The day your symptoms started is day 0.
If you had no symptoms, you must self-isolate for 10 days from the day of your test. The date of your positive test is day 0.
From day 5 of your isolation period, you can take daily lateral flow tests (at least 24 hours apart). If your results are negative on 2 consecutive days and you don’t have a high temperature, you can end your self-isolation at that point.

Self-isolation means you must not leave your home at all.

If you live with other people, they must self-isolate for 10 days if they are aged over 18 years and 6 months and they are not fully vaccinated.

If they are aged under 18 years and 6 months, or if they have had 2 doses of a Covid-19 vaccine, they do not have to self-isolate. However, they are strongly encouraged to take a lateral flow test every day for 7 days. If they have a positive lateral flow test result, they must self-isolate. If their lateral flow tests are negative but they develop symptoms, they must arrange a PCR test and self-isolate until they get the results.

Additional advice and support

For most people, Covid-19 will be a mild illness. However, if you need medical help, contact 111. In an emergency dial 999.
Further information is available at www.nhs.uk/coronavirus (opens new window). This includes advice on how to avoid spreading coronavirus to those you live with.
If you have children at a school or nursery, please tell the school or nursery about the positive test.

If you need support to self-isolate, please contact us on 0191 433 7112 or visit our Coronavirus web pages for more information.

After your isolation period, if you feel better and no longer have symptoms other than cough or loss of sense of smell or taste you can return to your normal routine. If you are employed, you may return to work.

We appreciate that self-isolation is a difficult request to make. However, it's essential for preventing further spread of the virus and protecting your community, including those who are vulnerable.

Thank you for your help.

Yours sincerely,

Alice Wiseman FFPH

Director of Public Health

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Gateshead Council - local Covid-19 Test and Trace Team

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What you need to do

Additional advice and support