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New confidential parent and carer support line launches in North East

Concerned Parents

A counselling service in the North East has launched a new confidential support line for parents and carers as the number of children requiring mental health support rises.

NECS (North East Counselling Services) has been operating in the region since 2006 to provide counselling for a range of clients, including children and young people.

Over the last two years, NECS have seen more children accessing its counselling services due to the impact of the Covid-19 pandemic on children's mental wellbeing.

Although the number of children experiencing mental health issues is on the rise, not all parents and carers know how to support their child or know when their child may be in need of some emotional support.

The new support line is confidential, free to call and designated for parents and carers.

Marjorie Hunter, Chief Executive of NECS, said: "We have years of experience working with children who live with a range of issues that impact their emotional wellbeing and their day-to-day lives.

"As a result, we also have an extensive knowledge of the support required by parents and carers, especially for those who are new to counselling and aren't sure of what help they can access.

"The newly developed parent and carer support line aims to provide a listening ear for those who feel they would like some help and guidance but are unsure of who to reach out to.

"We hope that, by providing this free service, we can help parents and carers gain a better understanding of how to support their child and to help them improve their child's emotional wellbeing."

Councillor Bernadette Oliphant, cabinet member for Health and Wellbeing at Gateshead Council, said: "Many parents and carers who are concerned about their children's emotional needs are not sure how to access confidential support.                                                                                                                                           

"The new NECS support line is a fantastic resource and will help to reassure parents and carers that help is available, which will make a huge difference to young people's lives."

The NECS parent and carers support line can be accessed by phoning 0333 358 3040, Monday to Friday between 10am and 2pm.

Parents and carers also welcome to leave a message outside of these hours to request a call-back during opening times.

It's important to note this service is not a crisis line. If you need urgent medical advice call 111 or call 999 in an emergency.

For more information, visit the North East Counselling Services website.

Concerned Parents
19 May 2022

A counselling service in the North East has launched a new confidential support line for parents and carers as the number of children requiring mental health support rises.

NECS (North East Counselling Services) has been operating in the region since 2006 to provide counselling for a range of clients, including children and young people.

Over the last two years, NECS have seen more children accessing its counselling services due to the impact of the Covid-19 pandemic on children's mental wellbeing.

Although the number of children experiencing mental health issues is on the rise, not all parents and carers know how to support their child or know when their child may be in need of some emotional support.

The new support line is confidential, free to call and designated for parents and carers.

Marjorie Hunter, Chief Executive of NECS, said: "We have years of experience working with children who live with a range of issues that impact their emotional wellbeing and their day-to-day lives.

"As a result, we also have an extensive knowledge of the support required by parents and carers, especially for those who are new to counselling and aren't sure of what help they can access.

"The newly developed parent and carer support line aims to provide a listening ear for those who feel they would like some help and guidance but are unsure of who to reach out to.

"We hope that, by providing this free service, we can help parents and carers gain a better understanding of how to support their child and to help them improve their child's emotional wellbeing."

Councillor Bernadette Oliphant, cabinet member for Health and Wellbeing at Gateshead Council, said: "Many parents and carers who are concerned about their children's emotional needs are not sure how to access confidential support.                                                                                                                                           

"The new NECS support line is a fantastic resource and will help to reassure parents and carers that help is available, which will make a huge difference to young people's lives."

The NECS parent and carers support line can be accessed by phoning 0333 358 3040, Monday to Friday between 10am and 2pm.

Parents and carers also welcome to leave a message outside of these hours to request a call-back during opening times.

It's important to note this service is not a crisis line. If you need urgent medical advice call 111 or call 999 in an emergency.

For more information, visit the North East Counselling Services website.

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