Antisocial Behaviour and Hate Policy
Cross-tenure issues
This refers to complaints made that involve a Gateshead Council tenant and a person who is a private tenant or homeowner. On these occasions, we may need to work in partnership with other services such as the council's Private Sector Housing Team, other social landlords, Environmental Health Services and the Homeowner Ownership Department.
When cross-departmental working is required, you will be provided with one single point of contact (SPOC) who will keep you informed of any actions and progress.
Working in partnership enables us to utilise wider tools and powers linked to tackling antisocial behaviour, hate crime and hate incidents to ensure the best outcome is achieved to remedy the issues.