Antisocial Behaviour and Hate Policy

Unfortunately, our employees in the course of their duties are occasionally threatened, abused or harmed. Incidents that involve a Gateshead Council employee being the victim of a threat or violence will be reported via the council's Health and Safety reporting procedure. Incidents will then be investigated and the appropriate action taken which may result in tenancy enforcement action, if appropriate, in line with this policy.

• Where a person or property has been identified that may present a risk, we will assess this risk and put measures in place to help us manage the situation appropriately. This may involve applying a warning alert against the perpetrator to our systems to ensure our employees are aware of potential risks.