Pay a bus lane fine (PCN)
You can see photographs and footage showing why you have received a bus lane ticket before you pay by entering your Penalty Charge Notice (PCN) number and vehicle registration number in the manage or pay your penalty charge notice (PCN) form. If, after reviewing the footage, you wish to make representations (appeal) against the PCN, please ensure they reach us within the 28 day period specified within the PCN.
To pay online you will need :
- a bus lane fine (PCN) number
- the vehicle registration number
- a credit or debit card.
Other payment options
Payments in person suspended
Please be aware that due to the current coronavirus situation all of our buildings are closed to the public, and all payments in person have been suspended.
Phone 0191 433 7000 quoting the penalty charge number and your card details
Payable to Gateshead Council. Write your address and the penalty charge number on the reverse of the cheque and post to:
Finance and ICT Services, Civic Centre, Regent Street, Gateshead, NE8 1HH.