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Bus lanes

Pay a bus lane fine (PCN)

You can see photographs and footage showing why you have received a bus lane ticket before you pay by entering your Penalty Charge Notice (PCN) number and vehicle registration number in the manage or pay your penalty charge notice (PCN) form.  If, after reviewing the footage, you wish to make representations (appeal) against the PCN, please ensure they reach us within the 28 day period specified within the PCN.

To pay online you will need :

  • a bus lane fine (PCN) number
  • the vehicle registration number
  •  a credit or debit card.

Manage or pay your penalty charge notice (PCN)


Other payment options

By phone

Phone 0191 433 7000 quoting the penalty charge number and your card details

By cheque

Payable to Gateshead Council. Write your address and the penalty charge number on the reverse of the cheque and post to:

Finance and ICT Services, Civic Centre, Regent Street, Gateshead, NE8 1HH. 


Information on the provision of bus lanes in Gateshead.
Information on the enforcement of bus lanes in Gateshead
Information on how to pay your bus lane fine (PCN).
If you have received a penalty charge notice (PCN) and think it is incorrect, you can challenge it.
Explanation of the parking ticket (PCN) contravention codes we use.
Civil Parking Enforcement (CPE) is the transfer of powers from the Police to local authorities for enforcing parking contraventions.

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