Administration Assistant Level 2

Requirements 

• Apprentices aged 16 to 18 at the start of their training are required to achieve Level 1 Maths and English qualification, with Level 2 attempted or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
• Role must include processing of customer data.
• Minimum duration 8 months
• 'Off the job' training must be provided
• Support from an employment mentor with 4 weekly reviews.
• Starts on the standard will be restricted to under 25s.

What you'll do at work

• Administrative processes and operations
• Data handling and digital systems
• Communication and customer support
• Teamwork and organisational support
• Professional practice and compliance

Assessment methods 

• Workplace/TEAMs 1-2-1 meetings
• Observations in the workplace.
• Witness testimonies completed by mentor.
• Professional discussions.

End point assessment 

End point assessment will take place in the final 3 months, dependant on learner progress. End point assessment will consist of: 

• TBC