'No Access' Policy

12.1         The relevant service managers will ensure that the policy and associated procedures are embedded within the operational delivery of the repairs service and that all staff are aware of their responsibilities and are adequately trained to carry them out.

12.2         We will deliver training on this policy and the procedures that support it, through appropriate methods including toolbox talk briefings and on the job training for those arranging appointments for work and inspections as part of their daily job. All training undertaken by staff will be formally recorded.

12.3         We will ensure that all operatives working for, or on behalf of, the council have the relevant qualifications required for their role.

12.4         We will undertake periodic assessments of training needs and resulting programmes of internal and external training supported by Workforce Development.

12.5         All employees will have an understanding of the no access policy and their role and responsibilities in ensuring that we adhere to it.