'No Access' Policy

3.1         The Cabinet has overall governance responsibility for ensuring this policy is fully implemented to ensure full compliance with the regulatory standards and legal requirements. As such, the Cabinet will formally approve this policy and review it every two years (or sooner if there is a change in legislation or regulation).

3.2         For assurance that this policy is operating effectively in practice, the Cabinet will receive regular updates on its implementation, performance and compliance.

3.3         The Senior Management Team (SMT) will receive monthly performance reports in respect of no access issues to ensure compliance is being achieved. They will also be notified of any non-compliance issue identified and planned corrective action.

3.4         The Strategic Director has strategic responsibility for the management of building safety, and ensuring compliance is achieved and maintained. They will oversee the implementation of this policy.

3.5         The Service Director and Service Managers have operational responsibility for the management of building safety including repairs and maintenance and will be responsible for overseeing the delivery of these programmes.

3.6         It is a condition of the tenancy agreement that tenants must allow access for us to carry out works in their home.

3.7         Housing teams will provide support where gaining access to properties is difficult and will assist and facilitate the legal processes, as necessary