'No Access' Policy

5.1         As a landlord Gateshead Council is legally obliged to repair and maintain its housing stock and 'keep in repair' their property portfolio.

5.2         The aims of the policy are:

• to ensure that Gateshead Council is able to gain access to properties to complete essential safety checks including repair and maintenance work
• to demonstrate how we will adopt a 'reasonable approach' in non-emergency situations, to gain access to properties through multiple attempts of contact with the tenant to secure access by agreement
• to set out how Gateshead Council will adjust its approach to access and may work in partnership with external support and advocacy agencies where the tenants/occupiers are known to be vulnerable in any way or where there are barriers to communication
• to set out how we will ensure compliance with ongoing legal and regulatory requirements
• to set out how emergency access requirements will be followed where there is an immediate health and safety risk to the occupants or to the building