Decant Policy

15.1         Decanting is when a tenant must move because it is not possible for them to continue living in the property where they hold the tenancy. This can happen either because of the need to deal with an emergency, for example fire, flooding, major works, or as part of a planned programme of works. This does not include tenants moving due to transfers or mutual exchanges.

15.2         An emergency decant is where an unexpected event has caused a property to become uninhabitable, for example, a severe leak or fire.

15.3         Temporary decants are where essential repairs cannot be carried out with the occupants living in their property, we then will seek internal approval to decant them temporarily. Once a household has been approved for decant, we will identify a suitable decant property and arrange any necessary removals.

15.4         Disturbance payments will be made to tenants who are required to move to another property temporarily. This payment is for reasonable moving costs.

15.5         Temporary Licence to Occupy may be used for an emergency decant where the tenant and household are decanted to one of our empty homes for a short period of time.