Electronic Personal Education Plan completion guidance

When a provision admits a new CIOC, or when an existing C/YP enters our care, contact with the Virtual School Caseworker (VSC) assigned to your provision should be made at the earliest possible opportunity to enable their details to be uploaded onto the Welfare Call system.

If this is the first C/YP in your provision or you are new to the role of DT/DL, you will receive an email confiming your login details from Welfare Call, once we have been notified of any change, or when we receive notification of a new CIOC in your provision. This will be accompanied by a welcome letter which provides details on how you access the system. Existing Designated Lead's have been supplied with log in details for Welfare Call, enabling them to access this secure website.

Please note: you will only have received log in details if you have, or previously had, a CIOC attending your provision.

All Children in our Care assigned to you will appear on your ePEP home page when you log into the system. CIOC from other local authority areas attending your school will also appear on your homepage, if the home authority of the child has also commissioned Welfare Call to deliver their ePEPs. Please alert the Virtual School if you have a child/young person who is not showing on your list.

The Virtual School Caseworker assigned to your setting is available to provide support and training to all new staff on the use of the ePEP system and also to provide ongoing support for existing designated staff.