Managed accounts

A managed account is a service offered to anyone eligible for a direct payment, that would like the benefits of a direct payment but do not feel confident managing the financial aspect of it.  

How it works 

The prepaid card account is set up in your name, but it is financially managed by the direct payment team. This means we will make payments on your behalf, but it is still your responsibility to check invoices and contact the care provider if any details are incorrect.  

If your direct payment is for employing a personal assistant, you or your representative will still the be employer, the direct payment team will just pay the wages, HMRC and any other payments due on your behalf.

If your direct payment is to pay for a care agency or day service, you will still receive the invoice from the company to check that the charges are correct. If there are any discrepancies, it is your responsibility to liaise with the company to get it rectified before forwarding the invoice to the direct payment team for payment.

You retain control, deciding how you want your care and support needs delivered. 

You benefit from enjoying the flexibility of a direct payment without the additional financial management responsibilities.