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PayByPhone parking

PayByPhone (opens new window) is available in all our "pay for parking" locations. For a list of all car parking in Gateshead and the location numbers needed for PayByPhone visit car parks and pay and display bay locations.

We would encourage you to use this option to reduce the risk and spread of Covid-19. A small administration fee applies. 

The advantages of using PaybyPhone are:

  • no need to queue for a pay and display machine
  • contactless payment
  • no need to carry change / coins
  • hassle free parking if machines are out of use
  • optional SMS reminders for when parking runs out (fee applies)
  • ability to extend parking time (where applicable) without returning to vehicle 
  • more than one vehicle can be registered on one account. Please ensure the correct vehicle is selected when parking.
  • email and VAT receipts

How to use PayByPhone for car parking 

The first time you use PayByPhone (opens new window) you will need to register and set up an account. 

For each option you will need the car park location number, your vehicle registration and card payment details.

PayByPhone app:

  1. Download the app and sign in
  2. Enter the car park location number
  3. Enter your vehicle registration
  4. Select how long you want to park for
  5. Pay for your parking with a selected debit or credit card

The app is available for Apple and Android users. 

By phone:

Call 0330 060 6213 or 0330 400 7275 from your mobile and follow the instructions. (0330 are non-geographic numbers that cost the same as calling a standard UK landline with a 01 or 02 prefix) 


Visit PayByPhone (opens new window) to register / sign into your account and follow the step-by-step instructions.